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Pogosto zastavljena vprašanja
Will I receive the same product that I see in the picture?
The company is striving to provide customers with photos of the products that are as realistic as possible. However, there may be slight differences in terms of color or packaging design, but nothing significant.
Where can I view my sales receipt?
Your sales receipt will be sent in electronic form to your email address when the product is shipped to you and in physical form together with your shipment.
How can I return an item?
You can find details about our return policy in the following section:"SUPPORT & INFORMATION - Refund and Returns Policy">
Will you restock items indicated as “out of stock?”
The company strives to always have all products available for our trusted buyers. However, in case of an Out-of-Stock situation, we will do our best to restock the missing products. If you have any special requests, please send us an email on: shop@vivalagaia.com, and we will try to help you as soon as possible
Where can I ship my order?
At present, we are shipping our products to the following countries:
Slovenia, Croatia, Austria, Belgium, Germany, Luxembourg, Netherlands, Denmark, Italy, Czech Republic, France, Hungary, Lithuania, Monaco, Poland, Slovakia, United Kingdom
If you have any special requests please send us an email on: shop@vivalagaia.com and we will try to help you as soon as possible.
